Automation Cuts Down Time And Errors In Client Onboarding Process

A leading reinsurer of employee benefit captive programs for businesses, non-profits and organizations dealt with extremely manual, cumbersome and time consuming processes to onboard, renew and manage clients coming into the captive programs. Automation and process optimization using Appian was able to successfully cut down the timeline and reduce the errors associated with the client onboarding process. 2 -3 hours savings was achieved per week on generating documents using the solution i.e. ~13% increase in weekly efficiency.