Professional Crew Support Services

A flight is only as safe as the crew operating it. Fatigue, stress, and logistical hassles can significantly impact crew performance. At Aileron Air, we recognize that your pilots and cabin crew are your most valuable assets. Our Crew Support and Services are designed to manage every aspect of their life on the ground, ensuring they step onto the flight deck rested, refreshed, and focused on the mission.

We take the burden of logistics off your shoulders. Our team manages hotel bookings at vetted, crew-friendly properties that guarantee quiet rooms and flexible check-in/out times to match flight schedules. We coordinate secure, reliable ground transportation, ensuring that your team is never left waiting at the curb after a long haul. Beyond the basics, we handle the complex administration of crew visas and General Declaration (GenDec) forms, navigating immigration requirements so your crew can breeze through customs.

We also understand the personal side of crew life. Whether it is arranging a specific meal request or providing local currency and medical assistance in a foreign city, Aileron Air treats your crew with the respect they deserve. We act as their 24/7 concierge, providing a lifeline of support in unfamiliar destinations. By taking care of the logistics, we empower your crew to take care of the flight. Let us handle the details so your team can handle the aircraft.